The Company:

Wagestream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Bupa, Burger King, Green King and the mighty NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

The Risk Operations analyst role is part of our Business Operations team. The role responsibilities include completing Know Your Business (‘KYB”) for new and existing clients through onboarding AML and credit worthiness checks in addition to periodic and on-going monitoring. The Risk Ops Analyst will report into our Head of Business Operations as a 1st line of defence role and work closely with our Risk and Compliance teams.

What will you be doing?

• Ensuring all required onboarding due diligence checks for Credit Risk and AML regulations are completed for new and existing customers/clients in line with our Policies
• Use business intelligence systems to monitor creditworthiness of our client organisations
• Reviewing KYB checks, as part of our client onboarding process, and ensure requested documentation and information is provided in a timely manner.
• Assist in performing additional KYC / KYB/ client due diligence checks, including politically exposed persons (PEPs, RCA’s and SIPs).
• Reviewing screening alerts to ensure that any positive matches against relevant sanctions and PEPs lists are dealt with appropriately and promptly.
• Review alerts and on-going monitoring requirements for existing clients in line with KYB policies.
• Monitor and manage clients through high risk situations and administrations/recoveries.
• Monitor and analyse transactions, client accounts, and other activities to detect suspicious patterns, anomalies, or potentially fraudulent behaviour.
• Assess and mitigate day to day risks associated with client onboarding, ensuring due diligence.
• Collaborate with cross-functional teams to escalate and investigate suspicious transactions or activities promptly.
• Offer advice and solutions to the Customer Support team on escalated issues.

What experience might you have?

Must-haves: (But if you’re close… we'd still love to talk to you!)

• Ensuring all required onboarding due diligence checks for Credit Risk and AML regulations are completed for new and existing customers/clients in line with our Policies
• Use business intelligence systems to monitor creditworthiness of our client organisations
• Reviewing KYB checks, as part of our client onboarding process, and ensure requested documentation and information is provided in a timely manner.
• Assist in performing additional KYC / KYB/ client due diligence checks, including politically exposed persons (PEPs, RCA’s and SIPs).
• Reviewing screening alerts to ensure that any positive matches against relevant sanctions and PEPs lists are dealt with appropriately and promptly.
• Review alerts and on-going monitoring requirements for existing clients in line with KYB policies.
• Monitor and manage clients through high risk situations and administrations/recoveries.
• Monitor and analyse transactions, client accounts, and other activities to detect suspicious patterns, anomalies, or potentially fraudulent behaviour.
• Assess and mitigate day to day risks associated with client onboarding, ensuring due diligence.
• Collaborate with cross-functional teams to escalate and investigate suspicious transactions or activities promptly.
• Offer advice and solutions to the Customer Support team on escalated issues.

Can-be-learnts:

• Relevant certifications such as Certified Anti-Money Laundering Specialist (ICA/CAMS) or equivalent.
• Possess a bachelor’s degree or equivalent from a qualified university.

Working Policy:

We operate a hybrid policy with a requirement of 3 days a week in the office

Salary:

From £30,000 to £40,000 depending on experience + Benefits

Benefits:

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 10 days Annual Leave Buy-Back scheme
• 24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Sabbatical scheme
• Paid leave to volunteer
• Private Healthcare via AXA including comprehensive mental-, physical- and dental healthcare
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• Season Ticket Loan
• The best benefit of all, access to Wagestream!
• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value

Including:

• Workplace nurseries
• Cycle to Work
• Home and Tech Scheme
• Healthcare cash plans, etc
• Discounts platform

At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.