Wagestream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Bupa, Burger King, Greene King and the mighty NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

As the Product Lead (Internal Tools and Productivity), you will own the roadmap and development of all of our Internal Tools across all of our teams. You will work closely with every multiple different departments, including Sales, Marketing, Client Success, Delivery and Operations, to identify pain points and design solutions that streamline workflows, save time, enhance communication, and improve overall efficiency. This is a hands-on role that requires both strategic vision and technical expertise.

You will play a pivotal role in ensuring our internal teams are equipped with the best tools and processes to deliver exceptional results.

The Team:

Reporting to the CTO, this will be a cross-functional role bedded in at the core of the business, getting to work across all arms of the technical and commercial teams, in particular, engineering, delivery, marketing, client success and sales teams.

What will you be doing?

Key Responsibilities:

Product Strategy:

• Define and own the roadmap for internal tools and products, aligning with business goals and team needs.
• Prioritise projects based on impact, feasibility, and alignment with organisational objectives.

• Partner with Sales, Marketing, Delivery, Client Success and Operations teams to understand their workflows and identify opportunities for improvement.
• Act as the bridge between technical teams and non-technical stakeholders, ensuring clear communication and alignment.

Product Development:

• Design, develop, and iterate on internal tools and platforms, working with engineers, designers, and data teams.
• Create and manage product specifications, wireframes, and prototypes to guide development.

• Stay updated on emerging technologies and evaluate their potential to enhance internal operations.

Change Management:

• Champion the adoption of new tools and processes across teams, ensuring proper training and support.
• Continuously gather feedback to refine and improve solutions.

Metrics and Impact:

• Define success metrics for tools and projects, tracking their effectiveness and making data-driven adjustments.

What experience might you have?

Must-haves: (But if you’re close… we'd still love to talk to you!)

Experience:

• Proven experience as a thought leader within the product space, owning end-to-end product cycles, preferably having held roles focused on internal tools or B2B / B2B2C environments.
• Strong track record of driving productivity improvements through technology.

Skills:

• Excellent communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Solid understanding of product management frameworks, agile methodologies, and user-centered design principles.

Technical Competence:

• Proficiency in working with developers and understanding technical concepts like APIs, databases, and system integrations.
• Experience with tools like JIRA, Confluence, or similar for managing product lifecycles.
• Familiarity with scripting, automation, or lightweight coding is a plus.

Mindset:

• Proactive and resourceful, with a passion for driving efficiency and solving complex problems.
• Collaborative and empathetic, with a focus on building strong relationships across teams.

Working Policy: Hybrid, with three office days per week.

Salary: From £100,000, dependant on experience + Bonus & Benefits

Benefits:

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 10 days Annual Leave Buy-Back scheme - for if you’d like some additional time off
• 12 weeks paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• The best benefit of all, access to Wagestream!
• Access to Salary Sacrifice Scheme - Ben -THE Benefits marketplace.Choose the benefits you want, when you want. Pay less tax, receive more value 🎉

Additional:

• Additional Pension Payments
• Workplace nurseries
• Cycle to Work
• Gym memberships
• Medical or Life Insurance
• Healthcare cash plans, etc

At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.