The Company:

Wagestream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Bupa, Burger King, Green King and the mighty NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

At Wagestream, we have an office space that encapsulates the essence of who we are and creates a welcoming atmosphere where you’ll love to work. Our office is vibrant, modern, and designed to inspire creativity and collaboration. Our brand new building has modern tech throughout, hosts a theatre for group viewings and presentations, a rooftop patio with views of central Soho, and is complete with an in-house bar, perfect for hosting networking events, team celebrations, or unwinding after a productive day.

We’re seeking a friendly and welcoming Receptionist to be the face of Wagestream’s office. Someone who can greet our clients and visitors in a warm and professional manner, effortlessly manage front-of-house duties while assisting with other admin duties such as event planning and booking travel.

The Team:

You’ll be a part of the People Ops team. Our team oversees all Wagestream employees located across the UK, Europe and USA. You’ll help to facilitate smooth communication and coordination with our team members both in the London office and around the world. You’ll work closely with the Office Manager on all aspects of office facilities and coordinating logistics for events and meetings. We hope the new addition to our team will be a genuine, warm, and naturally resourceful team player.

What will you be doing?

The Receptionist will be the first point of contact for all visitors and colleagues so must make a great first impression as an ambassador for Wagestream. Your polished presentation, coupled with excellent verbal and written communication skills will create a welcoming atmosphere for guests, clients and stakeholders.

The role will be split between reception duties and general administrative tasks including:

• Greeting visitors and colleagues in a warm and friendly manner
• Register guests and distribute access passes
• Communicate visitor/client arrivals to the relevant person
• Maintaining a tidy and welcoming reception area
• Dealing with general enquiries
• Managing mail and incoming deliveries
• Booking hotel and company apartment accommodation, plus some travel bookings where required
• Managing couriers or postal services
• Assisting with internal onsite events and monthly team socials

What experience might you have?

Must-haves: (But if you’re close… we'd still love to talk to you!)

• Experience in a role fulfilling similar duties is beneficial but not essential
• Willing to learn new systems and processes
• Great interpersonal skills and enjoys interacting with people
• Good attention to detail and problem solving skills

Working Policy:

This role requires 5 days a week in the office

Benefits:

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 10 days Annual Leave Buy-Back scheme - for if you’d like some additional time off
• 12 weeks paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Paid leave to volunteer
• 10 days Work from Abroad policy
• Brand new equipment - from the latest Apple MacBooks to 34” curved monitors at Wagestream HQ
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• The best benefit of all, access to Wagestream!
• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value 🎉

Additional:

• Additional Pension Payments
• Workplace nurseries
• Cycle to Work
• Tech Scheme
• Healthcare cash plans, etc

At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.